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Many of the previously presented Webinars are available via recording, some at no cost. Check out the list of topics to the right. |
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Continuing Education | CE credits do not apply for all states, so please be sure to verify credit prior to taking the Webinar. Any CE followup should be directed to the Big "I" state association in the state which you reside. |
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CE credit will only be given to students who paid, attended the session(s) and pass the final exam. |
| Virtual University Education Opportunity | ACORD Certificate Changes
Bill Perkins and Bill Wilson Largely in response to regulatory pressure from several states, ACORD has expedited the publication of new versions of its ACORD 24 and ACORD 25 certificates of insurance forms. The changes to these forms could comprise the single most dramatic revision in over 30 years. This webinar examines the major changes and related marketplace issues. They say that 13 is unlucky, so perhaps that explains why ACORD swiftly went through the working group process following the 13th edition of the ACORD 25 certificate of insurance in January 2009. This group produced a new September 2009 edition that incorporates possibly the most significant changes since the ACORD 25 was introduced in November 1977. This form’s speedy revision more likely resulted from at least three states’ concern with the cancellation clause language based on recent regulatory directives. Click here for the Webinar outline. The content of this webinar is not optional...you MUST know this information. Attending this webinar IS optional…but it’s at your own risk. Your E&O carrier thanks you in advance for registering. Tuition $79 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
CE Credits: Florida This session has been approved by the Florida Department of Financial Services (DFS) for one (1) hour of continuing education credits (intermediate) CE #71337, CE 2-20 - General Lines (Property & Casualty). Florida agents will be required to provide additional information after the Webinar for CE credits. New Hampshire This session has been approved for one (1) hour Course #468463. Up to 3 attendees can obtain CE for the tuition, however if it is more than 1 person (the individual who signed in) then a signed roster must be completed and returned. Otherwise only the individual who signed up and logged in will be eligible for credit.
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Workers Compensation Experience Rating | Workers Compensation Experience Rating
Bill Wilson, CPCU, ARM, AIM, AAM
$30,000. $16,000. $23,000. $199,957. What do these numbers have in common? They’re all real-life examples of premium overcharges due to workers compensation experience mod errors. In each case, a bidding agent was able to take these accounts away from existing agents who were not vigilant in monitoring the insureds’ mods. In this webinar, we’ll show you how to decipher a mod worksheet and explain it to an insured or prospect. You’ll learn what information is needed to monitor, check and project mods, how to calculate a mod from scratch, and how to identify and correct worksheet errors.
Tuition $99 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
CE Credits Idaho 2 CE credits; Louisiana 2 CE credits; North Carolina C04778 – 2 General Hours;
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Catastrophic Homeowners Policy 'Exclusion' | “Where Your Reside – The “Where’s Waldo®?” Catastrophic Homeowners Policy ‘Exclusion’ That Could Bankrupt Your Insureds
Bill Wilson, CPCU, ARM, AIM, AAM
Homeowners policies cover the dwelling “where ‘you’ reside.” But what if you don’t reside there at the time of loss? Insureds in nursing homes. Urgent job relocations. Foreclosures. Temporary rentals. Renovations. Military deployment. Family members occupying homes owned by other family members. Unexpected illnesses or death. Transferring home ownership to a trust. Buyer moves in before closing of a home sale. This webinar reviews 16 situations where claims for damage to homes might be denied and examines 18 court cases on the subject. Also identified are several potential solutions to this problem.
Tuition $39 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
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Certificates of Insurance (November 2009 Presentation) | Certificates of Insurance
Bill Wilson and Stuart Powell This webinar provides a comprehensive review of certificate of insurance issues. While the focus of this program is on certificates and evidences of insurance, it also addresses critical peripheral issues such as contractual risk transfer and additional insureds. Listen to two experts in the industry discuss the current issues and areas of concern.
Tuition $79 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar Louisiana 2 hours PC
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Advanced Sales: Setting Goals, Measurement and Acheivement | Advanced Sales: Planning to Win
Tom Redmond This session focuses on Sales Goals Setting, Measurement and Achievement, Sales as a Process and Managing a Prospect Inventory. Each participant will be asked to review their sales goals and will be instructed on defining the actions needed to achieve those goals. Producer worksheets that assist in measuring activities will be available via email before, during and after this session. Tuition $99 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
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Intellectual Property | Intellectual Property - Who Has It and What Does It Mean?
Marjorie Segale
Did you know that every business has Intellectual Property. To some customers, this is really important and discussed at length with the agent, such as software designers; to others business, this just isn’t important, such as their trademarks and logos. This webinar will review the basics of Intellectual Property and will provide the information you need to discuss this exposure will your customers. This might sound boring, but do we have stories for you.
Tuition $59 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
CE Credits California 73589 2 hours; Louisiana 2 hours PC; New Jersey 2 hours; New Hampshire Course # 467569 - 2 Producer CE;
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Excess & Surplus Lines | How To Avoid the E&O Pitfalls in the E&S Business
Richard Lund
Excess and Surplus lines markets serve a valuable need for insurance agents and the public in general but just like when agents work with admitted carriers, placing business with E&S markets can expose the agency to E&O claims if not done properly. This webinar explores the E&O issues of placing insurance in the Excess and Surplus lines market and working with E&S brokers. Highly knowledgeable panelists discuss the following: where E&O claims occur with the placement of E&S risks; why and when to use the E&S market; laws affecting E&S markets; considerations for selecting an E&S broker; duties of the producing agent or broker; and more! Tuition $0 - Free! (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
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Insurance Sales | A New Look at Classic Insurance Sales Models
Lisa Harrington
For virtually any business the ability to successfully sell is paramount to success. The insurance industry is no different with the ability to prospect, overcome objections and close the business being of the upmost importance.
Tuition $89 (see "Tuition" box at top of page for details)
Session 1: Prospecting in the New Century
Click here for the Recorded Webinar
Tuition $89 (see "Tuition" box at top of page for details)
Session 2: How Objections Help You Close the Deal
Click here for the Recorded Webinar
Tuition $89 (see "Tuition" box at top of page for details)
Session 3 The Closing Toolkit
Click here for the Recorded Webinar
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Best Practices | How To Use The Best Practices Resources
Chris Amrhein
This session was presented for our Best Practices company partners and walked attendees through the Best Practices resources and how they can benefit an agency. It's helpful for anyone wanting to learn more about Best Practices and the related resources.
Tuition $0 - Free! (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
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Endorsements | Hideous Endorsements
Marjorie Segale
That there are some truly awful endorsements hiding in your policies? This webinar will provide samples of the worst of these. You may also have an example that has bothered you and bring it to "class". Your instructor will ask you to read it to the group and will provide you an opinion (we ALWAYS have opinions!). So, come and share the fun (we promise this is not false advertising).
Tuition $59 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
CE Credits California 224647 2 hours; New Jersey 2 hours; New Hampshire Course # 467568 2 Producer CE;
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Personal Auto Policy | The Personal Auto Policy - Who Knew It Covered That Loss?
Marjorie Segale
Did you know that that the Personal Auto Policy provides not only really broad coverage and really restrictive coverage all within the same policy? This webinar will draw attention to specific exposures that many customers will have and the policy response to those exposures. For example: The policyholder’s employer wants to be added to the auto policy as an Additional Insured. What do you do? Well, we are only telling during this webinar. Tuition $59 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
CE Credits California 176484 2 hours; Louisiana 2 hours PC; New Jersey 2 hours; New Hampshire Course # 467573 - 2 Producer CE & Course # 467574 - 2 Multi line adjuster CE;
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Sales and Production | Overcoming Sales Call/Contact Reluctance
Tom Redmond The only clear predictor of success in generating new sales is the number of contacts made with new prospects and existing clients on a consistent basis. Call Reluctance is a career threatening condition that hinders the initiation of contact. We are all subject to some type of Call Reluctance behaviors and happily there is an answer - all call reluctance types can be recognized, evaluated and overcome.
This Webinar is effective for experienced and inexperienced business developers and managers and can be applied to your typical sales approach, product launches, cross-selling, referral harvesting and even cold calling on new prospects.
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NFIP Flood Changes | National Flood Insurance Program: October 1, 2009 Changes You Need To Know
The FREE webinar will provide information about the October 1, 2009 National Flood Insurance Program Programs and their impacts on agents and their policyholders. Included will be: Rating and Deductible Changes, New Building Types, Grandfathering Details, Underwriting Forms, and Sources for Additional Agent Information. If your agency writes flood insurance, this is a "can't miss" webinar for everyone in the office.
Tuition $0 - Free! (see "Tuition" box at top of page for details)
Click here.for the Recorded Webinar
CE Credits Idaho 1 hour
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Advanced Sales: Goal Setting | Advanced Sales: Goal Setting and Acheiving Personal Goals
Tom Redmond "Goal Setting" is the basic material of the framework. It's also our compass, our radar, our course-corrector. We set goals with certain identifiable, essential characteristics. A life's framework built on the right kind of principles with goals properly handled, has a special property. It moves us towards success. We can't stop it. You will be instructed and motivated to set specific Professional and Personal goals that are Meaningful, Measureable and Written.
What are expected results? To energize the pursuit of prospect contacts. To solidly ground your focus on the number of contacts initiated with prospective buyers on a consistent basis Tuition $99 (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
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Flood | Flood Insurance Basics - What EVERY Agent Has To Know!
Don Burke
This webinar led by Don Burke, Flood Territory Manager for Selective Insurance, provides an introduction to flood insurance, focusing on the standard coverage found in the NFIP forms.
Attendees will learn:
• Who Could & Should Purchase Flood Insurance
• What’s the Policy Forms, Deductibles & Coverages Available
• Flood Marketing Resources for Agents
• Getting Started with Big “I” Flood
Tuition $0 - Free! (see "Tuition" box at top of page for details)
Click here for the Recorded Webinar
Click here to download the PowerPoint presentation.
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Nonprofit Executive Liability Series | Unlocking the Mystery
Diane Voit, CPCU, ARM
This course provides an overview of the operations of nonprofit organizations and the protections available to those organizations through the executive liability policy. Participants will learn about nonprofit organizations’ liabilities and exposures, including board member actions creating liability, volunteer liabilities, and other sources of claims from volunteer and certification activities. It will offer suggested risk management procedures to prevent losses arising from these activities. The presentation will include analysis of the combined D&O and EPLI policy wording, with emphasis on policy provisions common to both coverages. Participants will gain a working knowledge of the defense and settlement provisions, application of the limit of liability and retention, operation of the extended reporting period, and the importance of the application warranty and severability provisions.
Tuition $89 (see "Tuition" box at top of page for details)
Click here for the recorded Webinar.
CE Credits New Jersey: 2 CE credits. Students will need to complete the proctor form and pass an exam for credit. Students will need their Big "I" login and password to access the Webinar Exam Center.
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Nonprofit Executive Liability Series 2 | The Mystery Solved
Diane Voit, CPCU, ARM
This course begins with a description of the manner in which the economy, employment trends and claims statistics impact the operation and liabilities of nonprofits. Participants will analyze wording of the definitions and exclusions applicable to both the directors and officers and employment practices liability coverages. Topics will include definitions of insured, claim, wrongful act and publishers’ liability. Prior and pending litigation, bodily and personal injury, breach of contract and fraud exclusions will be explained. The Directors and Officers and Employment Practices liability coverage sections will each be analyzed individually through use of sample policy provisions. As a result of the analysis, participants will obtain a working knowledge of the coverages, exclusions, modifications and supplemental policies available to expand coverage. The session will conclude with suggestions for developing and analyzing quotations and use of a spreadsheet, with sample provided, for comparing quotations.
Tuition $89 (see "Tuition" box at top of page for details)
Click here for the recorded Webinar.
CE Credits New Jersey: 2 CE credits. Students will need to complete the proctor form and pass an exam for credit. Students will need their Big "I" login and password to access the Webinar Exam Center.
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Agency Valuation | DeMystifying Agency Valuation
Al Diamond
Would you like to know how accurate valuations are done? Would you like to cut through the morass of Valuation Voodoo that exists in our industry? Plan to attend our newest Webinar, “De-Mystifying Agency Valuation” on August 5, 2010 from 1:30 to 3pm ET to be presented by Al Diamond, the President of Agency Consulting Group, Inc. a Virtual University expert and well-known, hands-on consultant to the insurance industry. Al will present, in a direct and straight-forward manner, how valuations are done and dismiss the “voodoo” of multiples. For a $99 registration fee participants will also learn why different valuers (internal owners, perpetuators, merger candidates, buyers, banks) can (and will) establish different values for the same agency and ALL ARE CORRECT as well as how to estimate your own value and how to maximize values or cast realistic values on other agencies as they apply to you.
August 5, 2010
1:30 - 3:00pm ET
Tuition $99
Registration Closed.
Registered and Paid Attendees should check their email box for the link and information on how to participate. The recorded Webinar link will be posted here as soon as it is available. To learn more about Al Diamond, click here. |
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